You are responsible for setting up your print correctly.
VizLab employees are NOT trained to set up prints.
VizLab only accepts TigerCash.
You must use your LSU ID or a TigerCash card to pay.
How to Print
Sign up for printing here. It takes up to 15 minutes to be added to the list of users, so do not attempt to move on to the next step until you have waited the appropriate amount of time.
This step will need to be repeated at the beginning of each school year, as accounts are purged during the Summer.
Visit a release station in the print room (216) and swipe your Tiger Card. If this is your first time using the release station, or if you have replaced your Tiger Card, you will receive the message "This card is not registered with the system. Would you like to associate it with your account?" Choose "Yes".
Then, proceed to enter your myLSU username and password as prompted.
Finally, swipe your Tiger Card once more to login. On subsequent visits to the release station, you will simply have to swipe your Tiger Card to release prints.
Available Printing Options
Small Format (Laser)
8.5in x 11in (letter)
11in x 17in (legal)
Large Format (Ink)
Up to 36in wide and up to 120in long:
- Light Bond
- Light Bond - Black and White
- Heavy Bond
Pricing is based on paper size selected, not by the size of your document. Please select the size closest to your document for the most accurate pricing.
|Large Format||Price per linear foot|
|Black and White Bond||$1.00|
|Color Light Bond||$2.00|
|Small Format||Price per page|
|Black and White 8.5x11||$0.07 (on B&W Only printers)|
|$0.10 (on Color printer)|
|Black and White 11x17||$0.14 (on B&W Only printers)|
|$0.25 (on Color printer)|
Requesting Refunds for Prints
You may request a refund via PaperCut if your print is incorrect or misprinted due to a printer error. All refunds must be approved by a worker at the front desk.
- Go to https://desn-print.lsu.edu/ and sign in with your PAWS credentials
- Go to "Recent Print Jobs" on the sidebar menu
- Select request refund
- Select "Full amount" or enter a partial amount and write a reason for request
- See a student worker at the front desk to approve your refund
For security reasons, refunds can only be issued as credit for future use toward VizLab printing and not directly as TigerCash.
Under certain circumstances you may be granted access to a shared account to access funds charged directly to a budget code (project, grant, department, etc). To open a shared account under a budget code, please retrieve an "open account form" from the VizLab front desk, fill it out with appropriate signatures from a cost center manager, and return to Zak Berkowitz, firstname.lastname@example.org.
If you are granted access to a shared account, you will see an additional popup when printing as shown below. Under "print job actions", choose "charge to shared account" and select the desired account from the dropdown menu: