Difference between revisions of "Adjusting Account Balances in PaperCut"
From College of Art and Design IT Wiki
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== Adding Funds Via TigerCash == | == Adding Funds Via TigerCash == | ||
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+ | '''PLEASE NOTE: Manual adjustments should NOT be necessary except in special circumstances with the new TigerCASH direct charging system''' | ||
# Use the TigerCash Register as shown in [[Using the TigerCash Register]] to charge the customer for the requested balance increase. | # Use the TigerCash Register as shown in [[Using the TigerCash Register]] to charge the customer for the requested balance increase. |
Revision as of 21:49, 7 October 2020
Adding Funds Via TigerCash
PLEASE NOTE: Manual adjustments should NOT be necessary except in special circumstances with the new TigerCASH direct charging system
- Use the TigerCash Register as shown in Using the TigerCash Register to charge the customer for the requested balance increase.
- Find the user in the PaperCut Web Interface by finding the customer's PAWS ID in the list or entering it in the Quick Find bar:
- Select the Adjustments & Charges tab near the top of the page.
- Select "Vizlab" from the Accounts dropdown list
- NOTE: User must have balance in their Vizlab PaperCut account to print in Vizlab. This is a separate balance from the "Default" and "Graphic Design" accounts.
- Enter the amount in the box below "Adjustment to apply" then click Apply.
Refunds
User must first request a refund, refer to Requesting Refunds for Prints for instructions.