Difference between revisions of "VizLab Printing"

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== Printing ==
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  '''You are responsible for setting up your print correctly.'''<br>  '''VizLab employees are NOT trained to set up prints.'''
 +
 
 +
  '''VizLab only accepts TigerCash.<br>  You must use your LSU ID or a TigerCash card to pay.'''
 +
 
 +
==How to Print ==
 +
 
 +
===Sign Up===
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Sign up for printing [https://docs.google.com/forms/d/e/1FAIpQLScB2fhVGuPwf5wEMf2GAcFo3bZoDH8KMCEtYnPNZMaBkFeQUQ/viewform here].  It takes up to '''15 minutes''' to be added to the list of users, so do not attempt to move on to the next step until you have waited the appropriate amount of time.
 +
 
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'''This step will need to be repeated at the beginning of each school year, as accounts are purged during the Summer.'''
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===Print===
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*[[Printing from Lab Workstations | From the lab computers]]
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*[[Printing from PaperCut Web Print| PaperCut Web Print]]
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*[[Setting Up Printers on a Personal Computer | From your laptop]]
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 +
===Release===
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Visit a release station in the print room (216) and swipe your Tiger Card.  If this is your first time using the release station, or if you have replaced your Tiger Card, you will receive the message "This card is not registered with the system.  Would you like to associate it with your account?"  Choose "Yes".
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<br>
 +
[[File:PaperCut Release AssociationPrompt.png]]
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<br>
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Then, proceed to enter your myLSU username and password as prompted.
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<br>
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[[File:PaperCut Release UPPrompt.png]]
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<br>
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Finally, swipe your Tiger Card once more to login.  On subsequent visits to the release station, you will simply have to swipe your Tiger Card to release prints.
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 +
 
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== Available Printing Options ==
 +
 
 +
=== Small Format (Laser) ===
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8.5in x 11in (letter)<br>
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11in x 17in (legal)<br>
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<!--If you have your own paper, we support the following dimensions:
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:Width from 3in to 12.25in
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:Height from 5in to 18.5in
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  '''WARNING: By choosing to use custom paper, you are accepting responsibility for any damage or misprinting done to it by the printer.  Use custom paper at your own risk.'''-->
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 +
=== Large Format (Ink) ===
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Up to 36in wide and up to 120in long:
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:Light Bond
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:Light Bond - Black and White
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:Heavy Bond
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:Glossy
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 +
== Print Pricing ==
 +
  Pricing is based on paper size selected, ''not'' by the size of your document. Please select the size closest to your document for the most accurate pricing.
 +
 
 +
{|
 +
!style="text-align:left;"|Large Format
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!style="text-align:left;"|Price per linear foot
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|-
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|Black and White Bond
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|$1.00
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|-
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|Color Light Bond
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|$2.00
 +
|-
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|Heavy Bond
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|$4.00
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|-
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|Glossy
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|$6.00
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|-
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!style="text-align:left;"|Small Format
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!style="text-align:left;"|Price per page
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|-
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|Black and White 8.5x11
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|$0.07 (on B&W Only printers)
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|-
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|
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|$0.10 (on Color printer)
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|-
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|Color 8.5x11
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|$0.25
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|-
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|Black and White 11x17
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|$0.14 (on B&W Only printers)
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|-
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|
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|$0.25 (on Color printer)
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|-
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|Color 11x17
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|$0.50
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|}
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<!-- == Setting up your print ==
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  NOTE: It is '''NOT''' possible to print from Microsoft apps such as Edge, Internet Explorer or Photos. It is possible to print from Microsoft Office programs.
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Once you are ready to print, you can follow one of these guides if you need help.
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== How to print from: ==
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:[[Printing from Adobe Photoshop|Photoshop]]
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:[[Printing from Adobe Illustrator|Illustrator]]
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:[[Printing from Abode Acrobat|Acrobat]]
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:[[Printing from Microsoft Word|Word]]
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:[[Printing from PaperCut Web Print| PaperCut Web Print]]
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 +
== Paying for and receiving your print ==
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After you click Print, your print is sent to the front desk.<br>You will need to give the front desk the TigerCard you are using to pay along with the following information:
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* The LSU ID that is logged into the computer that you printed from (eg. jsmith1).
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* The size, paper type and page count of your print.  You will have to give this information for all paper types and sizes.
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The desk worker will send your print to the printer you chose. 
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  NOTE: A print can be sent to another printer of the same type by the desk worker, effectively changing the paper type.
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  NOTE: A print sent to a black and white printer will not regain color if changed to another printer by the desk worker. -->
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 +
== Requesting Refunds for Prints ==
 +
 
 +
You may request a refund via PaperCut if your print is incorrect or misprinted due to a printer error. All refunds must be approved by a worker at the front desk.
 +
 
 +
#Go to [https://desn-print.lsu.edu/ https://desn-print.lsu.edu/] and sign in with your PAWS credentials
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#Go to "Recent Print Jobs" on the sidebar menu
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#Select '''request refund'''
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#:[[Image:User Recent Print Jobs.png | 700px ]]
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#Select "Full amount" or enter a partial amount and write a reason for request
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#:[[Image:Refund Request .png | 700px ]]
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#See a student worker at the front desk to approve your refund
 +
 
 +
'''For security reasons, refunds can only be issued as credit for future use toward VizLab printing and not directly as TigerCash.
 +
 
 +
== Shared Accounts/Budget Code Charges ==
 +
 
 +
Under certain circumstances you may be granted access to a shared account to access funds charged directly to a budget code (project, grant, department, etc).  To open a shared account under a budget code, please retrieve an "open account form" from the VizLab front desk, fill it out with appropriate signatures from a cost center manager, and return to Zak Berkowitz, [mailto:zberko1@lsu.edu zberko1@lsu.edu].
 +
 
 +
If you are granted access to a shared account, you will see an additional popup when printing as shown below.  Under "print job actions", choose "charge to shared account" and select the desired account from the dropdown menu:
 +
 
 +
[[File:Sharedaccountpopup.PNG]]

Latest revision as of 16:24, 17 August 2020

  You are responsible for setting up your print correctly.
VizLab employees are NOT trained to set up prints.
  VizLab only accepts TigerCash.
You must use your LSU ID or a TigerCash card to pay.

How to Print

Sign Up

Sign up for printing here. It takes up to 15 minutes to be added to the list of users, so do not attempt to move on to the next step until you have waited the appropriate amount of time.

This step will need to be repeated at the beginning of each school year, as accounts are purged during the Summer.

Print

Release

Visit a release station in the print room (216) and swipe your Tiger Card. If this is your first time using the release station, or if you have replaced your Tiger Card, you will receive the message "This card is not registered with the system. Would you like to associate it with your account?" Choose "Yes".
PaperCut Release AssociationPrompt.png
Then, proceed to enter your myLSU username and password as prompted.
PaperCut Release UPPrompt.png
Finally, swipe your Tiger Card once more to login. On subsequent visits to the release station, you will simply have to swipe your Tiger Card to release prints.


Available Printing Options

Small Format (Laser)

8.5in x 11in (letter)
11in x 17in (legal)

Large Format (Ink)

Up to 36in wide and up to 120in long:

Light Bond
Light Bond - Black and White
Heavy Bond
Glossy

Print Pricing

  Pricing is based on paper size selected, not by the size of your document. Please select the size closest to your document for the most accurate pricing.
Large Format Price per linear foot
Black and White Bond $1.00
Color Light Bond $2.00
Heavy Bond $4.00
Glossy $6.00
Small Format Price per page
Black and White 8.5x11 $0.07 (on B&W Only printers)
$0.10 (on Color printer)
Color 8.5x11 $0.25
Black and White 11x17 $0.14 (on B&W Only printers)
$0.25 (on Color printer)
Color 11x17 $0.50


Requesting Refunds for Prints

You may request a refund via PaperCut if your print is incorrect or misprinted due to a printer error. All refunds must be approved by a worker at the front desk.

  1. Go to https://desn-print.lsu.edu/ and sign in with your PAWS credentials
  2. Go to "Recent Print Jobs" on the sidebar menu
  3. Select request refund
    User Recent Print Jobs.png
  4. Select "Full amount" or enter a partial amount and write a reason for request
    Refund Request .png
  5. See a student worker at the front desk to approve your refund
For security reasons, refunds can only be issued as credit for future use toward VizLab printing and not directly as TigerCash.

Shared Accounts/Budget Code Charges

Under certain circumstances you may be granted access to a shared account to access funds charged directly to a budget code (project, grant, department, etc). To open a shared account under a budget code, please retrieve an "open account form" from the VizLab front desk, fill it out with appropriate signatures from a cost center manager, and return to Zak Berkowitz, zberko1@lsu.edu.

If you are granted access to a shared account, you will see an additional popup when printing as shown below. Under "print job actions", choose "charge to shared account" and select the desired account from the dropdown menu:

Sharedaccountpopup.PNG